Shipping & Returns
Thank You for Shopping at wearsuto
We truly appreciate your support and trust in our designs. If you have any concerns or questions, please don’t hesitate to reach out:
📧 Email: service@wearsuto.com
📦 Shipping Information
Order Tracking
- Once your order is shipped, you will receive a notification email with tracking information.
- Track your package anytime here: Track Your Order
Processing Time
We typically process orders within 1–3 business days, depending on stock availability and warehouse workload.
Shipping Rates
✔ Free Shipping: Orders over $39
✔ Flat Rate: Orders under $39 will be charged $8.99
| COUNTRY | RATE (Standard Shipping) |
FREE OVER $39 | TRANSIT TIME (Business Days) |
|---|---|---|---|
| United States | $8.99 | Free | 7–11 Days |
| Canada | $8.99 | Free | 7–11 Days |
| Australia | $8.99 | Free | 7–11 Days |
| United Kingdom | $8.99 | Free | 7–11 Days |
| Rest of World | $8.99 | Free | 7–11 Days |
📌 Total Delivery Time = Processing Time + Shipping Time
Example: A hoodie order typically takes 1–3 business days to process and 7–8 days to ship, totaling approximately 7–11 business days.
⚠ Note: Shipping delays may occur during major holidays, promotional events, or when items are temporarily out of stock. For the most accurate update, please contact our support team.
🔁 Return & Exchange Policy
- Non-returnable items: underwear, accessories, clearance products, personalized T-shirts, logo gifts, and freebies.
- Returns are accepted within 90 days of delivery, only if items are unused, unwashed, and in original packaging.
- Returns without customer service authorization will not be processed. Please contact support to obtain a return label.
- Approved returns will receive either a return label or a store credit gift card equivalent to the order value.
- If you wish to avoid returning the item, we’re happy to issue a gift card of equal value for future purchases. Gift cards are non-refundable once used.
For complete details, please visit our full return policy here:
https://www.wearsuto.com/pages/refund-policy