Shipping & Returns

Thank You for Shopping at wearsuto

We truly appreciate your support and trust in our designs. If you have any concerns or questions, please don’t hesitate to reach out:

📧 Email: service@wearsuto.com


📦 Shipping Information

Order Tracking

  • Once your order is shipped, you will receive a notification email with tracking information.
  • Track your package anytime here: Track Your Order

Processing Time

We typically process orders within 1–3 business days, depending on stock availability and warehouse workload.

Shipping Rates

✔ Free Shipping: Orders over $39
✔ Flat Rate: Orders under $39 will be charged $8.99

COUNTRY RATE
(Standard Shipping)
FREE OVER $39 TRANSIT TIME
(Business Days)
United States $8.99 Free 7–11 Days
Canada $8.99 Free 7–11 Days
Australia $8.99 Free 7–11 Days
United Kingdom $8.99 Free 7–11 Days
Rest of World $8.99 Free 7–11 Days

📌 Total Delivery Time = Processing Time + Shipping Time

Example: A hoodie order typically takes 1–3 business days to process and 7–8 days to ship, totaling approximately 7–11 business days.

⚠ Note: Shipping delays may occur during major holidays, promotional events, or when items are temporarily out of stock. For the most accurate update, please contact our support team.


🔁 Return & Exchange Policy

  1. Non-returnable items: underwear, accessories, clearance products, personalized T-shirts, logo gifts, and freebies.
  2. Returns are accepted within 90 days of delivery, only if items are unused, unwashed, and in original packaging.
  3. Returns without customer service authorization will not be processed. Please contact support to obtain a return label.
  4. Approved returns will receive either a return label or a store credit gift card equivalent to the order value.
  5. If you wish to avoid returning the item, we’re happy to issue a gift card of equal value for future purchases. Gift cards are non-refundable once used.

For complete details, please visit our full return policy here:
https://www.wearsuto.com/pages/refund-policy